Shipping

Shipping Options at BuyBasketballNow

Complimentary Standard Shipping:

Every order qualifies for free shipping, utilizing services like E-Packet, China Post Air Mail, or Netherland Post, all of which include a tracking number for your convenience.

Express Shipping:

For quicker delivery, we offer express shipping ranging from $15 to $40, depending on the destination country.

Order Delivery Timeline:

Your order undergoes several stages before it arrives at your doorstep. Here's what to expect:

- Please note that all mentioned timelines are approximate and can vary based on the exact destination. Orders requiring customization or special handling may experience a delay of 1-2 business days.

- Items available in stock typically dispatch within 3-4 business days. Orders involving customization or special items may see an additional delay of 2-4 business days.

- During peak seasons, such as the Chinese Spring Festival, expect potential delays of 1-2 weeks.

Tracking Your Order

For those who have placed orders through a BuyBasketballNow account, you can easily track your order by signing in and visiting the "Order History" section.

Important Tracking Information:

- Allow an extra 2-4 business days for the processing of personalized products.

- Delivery times might extend during peak order periods.

- Should your order not dispatch within three business days, we'll inform you via email. Possible reasons for delays include:

    - An increase in order volume

    - Backordered items becoming available within 72 hours

    - High demand causing stock shortages

    - Incomplete shipping details

    - Payment processing issues

For any additional help, feel free to reach out to our customer service team. We're here to assist you.+16152071583