Shipping
Shipping Options at BuyBasketballNow
Complimentary Standard Shipping:
Every order qualifies for free shipping, utilizing services like E-Packet, China Post Air Mail, or Netherland Post, all of which include a tracking number for your convenience.
Express Shipping:
For quicker delivery, we offer express shipping ranging from $15 to $40, depending on the destination country.
Order Delivery Timeline:
Your order undergoes several stages before it arrives at your doorstep. Here's what to expect:
- Please note that all mentioned timelines are approximate and can vary based on the exact destination. Orders requiring customization or special handling may experience a delay of 1-2 business days.
- Items available in stock typically dispatch within 3-4 business days. Orders involving customization or special items may see an additional delay of 2-4 business days.
- During peak seasons, such as the Chinese Spring Festival, expect potential delays of 1-2 weeks.
Tracking Your Order
For those who have placed orders through a BuyBasketballNow account, you can easily track your order by signing in and visiting the "Order History" section.
Important Tracking Information:
- Allow an extra 2-4 business days for the processing of personalized products.
- Delivery times might extend during peak order periods.
- Should your order not dispatch within three business days, we'll inform you via email. Possible reasons for delays include:
- An increase in order volume
- Backordered items becoming available within 72 hours
- High demand causing stock shortages
- Incomplete shipping details
- Payment processing issues
For any additional help, feel free to reach out to our customer service team. We're here to assist you.+16152071583
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